Last month, I led TCN’s bi-annual Growth Immersion, a sales training offered exclusively to not-for-profit hospice providers. We had considerable issues with our audiovisual equipment. And, when I say, “considerable issues,” I mean that, if it could have gone wrong, it did. Despite the many challenges of technology, our participants gave us overwhelmingly positive feedback about the content and felt that their time had been well spent in our training.
