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Hospice Essentials

Member-exclusive flexible orientation path for clinicians new to Hospice and Serious Illness

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Welcome to Hospice Essentials

The Hospice Essentials Course provides a flexible orientation path for clinicians new to the hospice and palliative care specialty.  It can also be used as the primary method of providing new hospice and palliative care team members with the ‘essential’ knowledge needed for safe, competent clinical practice.

This comprehensive, interdisciplinary educational program and companion resource materials uses sound clinical judgement and evidence-based practice standards to provide fundamental content and establish a strong foundation for hospice and palliative care clinical practice. 

 

Ready to achieve your orientation goals?

 

Meet the Presenters

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Melanie Brown, MSW, LCSW

Professional Development Specialist

Melanie works as a Licensed Clinical Social Worker (LCSW) in the State of North Carolina and is a certified TeamSTEPPS Master Trainer in Interprofessional Collaborative Practice through Duke University. Melanie has passionately served in Hospice and Palliative Care for 16 years with the last 6 years concentrating on the vitally important areas of Education and Professional Development.

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Annette Kiser, MSN, RN, NE-BC, CHC

Chief Compliance Officer

Annette has more than 32 years of health care experience, she is widely regarded as a regulatory and compliance expert in the hospice industry. She has been actively involved in advancing the hospice and palliative care industry at the state and national level.

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Edie Riddlespurger, MSW, LISW-CP

VP of Hospice Operations

Over the life of her career, she has held various roles serving as Crisis Intervention Social Worker, Community Educator, Physician’s Liaison, Grief and Loss Counselor, Child Bereavement Coordinator, Psychosocial/Bereavement Supervisor, Program Development, and Executive Director.

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Lara McKinnis, MS, MT-BC

Professional Development Specialist

Lara has spent the past 15 years of her career invested in specialized education, training, and the practice of methods to support clinical practice and employee wellness programs.

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Michelle Webb, DNP, RN, BC-CHPCA

Nursing Practice Coach

Michelle is a Nursing Practice Coach for Teleios Collaborative Network and an Assistant Professor at Duke University School of Nursing. At Duke, she teaches primarily in the Master of Science Program in the Healthcare Leadership specialty.

Training

The Hospice Essentials Course was developed by Teleios Collaborative Network’s (TCN) Professional Development Team and subject matter specialists within the Member Network.  The program includes an option to customize participation for experienced hospice and palliative care clinicians.

Reviews

Our organization will use TCN’s Hospice Essentials Course not just as a flexible orientation path for our new clinical team members, but as a way to educate ALL of our new clinical team members on the fundamentals needed to deliver excellent hospice care - Susan N.

 

The Location

TCN's Hospice Essentials is held virtually.

Event Schedule

Day One

All times ET

8:30AM
Welcome
with Melanie & Annette

Welcome & Introductions

8:45AM
Overview
with Melanie

Intro to Hospice / Serious Illness: Team-Based Care

9:50AM
Break
10:00AM
Medicare
with Annette

Overview of the Medicare Hospice Benefit / Medicare Conditions of Participation and Interpretive Guidelines

12:00PM
Lunch
12:30PM
Patient & Family
with Melanie

Patient and Family Education / Health Literacy / CAHPS Survey: 5 Gems

1:45PM
Activity
with Melanie

Teach Back Activity

Day Two

All times ET

8:30AM
Welcome
with Professional Development
8:40AM
Advance Health Care Planning
with Edie

Advance Health Care Planning / Ethical Considerations at End of Life

9:35AM
Boundaries
with Lara

Understanding Professional Boundaries

10:35AM
Break
10:45AM
Communication
with Lara

What is most Important: Goals of Care

11:50AM
Grief and Loss Simulation
with Lara
12:40PM
Lunch
1:10PM
Delivering Culturally Competent Care
with Michelle
2:10PM
Interdisciplinary Pain and Symptom Management
with Lara

Day Three

All times ET

8:30AM
Quality Documentation Fundamentals
with Annette

Painting the Picture

9:45AM
Break
9:55AM
Breakout Activity
with Edie

Abuse, Neglect, & Exploitation (video)

10:40AM
Visit Structure
with Melanie

Being Intentional

11:10AM
Break
11:20AM
Breakout Activity
with Melanie

Principles of Interdisciplinary Care Planning

12:45PM
Closing
with Professional Development