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Mission Moments


What's being said about TCN?

Hospice of Eastern Idaho has been a member of TCN for three months. I was expecting to be hit by a firehose or tidal wave from day one, but instead it has been more like fresh wind in our sails. EVERY encounter with ANYONE with TCN has brought new knowledge, skills, and tools, gift wrapped in encouragement, patience, and kindness. The Hospice Essentials class and Leadership class are wonderful and comprehensive. We have had assistance with chart audits, some specific policies and procedure templates, most up to date news regarding hospice in general and the COVID vaccination mandate, and assistance with staff onboarding. Whatever we ask or need, there is at least one solution option presented. I must admit, there have been a few moments of being overwhelmed realizing I didn’t even know what I didn’t know. A brief step back was required to allow time for us to process and assimilate, which proved we’re still in charge of the timing, rate, and direction for any assistance from TCN. It is a wonderful feeling to realize there is backup out there, willing to field ALL my questions and slow down, speed up or change course as WE see best. As the Executive Director I have a new sense of empowerment and energy and in turn this has passed along to my staff. We’re in a good place with new direction and hope for the future
Celeste Eld
Executive Director, Hospice of Eastern Idaho, Inc.
PAUL HAMMES,
CEO OF HUGH CHATHAM MEMORIAL HOSPITAL
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As the CEO of a small rural nonprofit partnering with TCN has been one of the best decisions we have made. While maintaining our independence and identity the access to an outstanding group of subject matter specialists has proven to be very beneficial to our organization. This group of hospice and palliative professionals work tirelessly to insure we all succeed. No matter how large or small the agency we all face the same challenges and opportunities and they are there to help! In fact my Board said, “Going with TCN was one of the best decisions we have ever made."
RONNIE GREGORY
CEO, COMPASSIONATE CARE OF WESTERN NORTH CAROLINA
Millicent Burke-Sinclair,
CEO of Four Seasons
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Cathy Swanson,
CEO of AMOREM,
formerly Caldwell Hospice
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Lynn Flanagan,
CEO of Hospice of Rockingham County
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Dave Cook,
Former CEO of Carolina Caring and
CEO of Hosparus
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The Mountain Valley Hospice (MVH) Board of Directors engaged TCN to help us identify and hire a new CEO for our company. As this is arguably a Board`s most important fiduciary responsibility, we first vetted executive search firms to help us complete this task. The Board made the wise decision this fall to engage TCN to advise and assist us on this CEO search process. TCN and its professional staff did an outstanding job planning and implementing all stages of the search. This included quickly identifying and screening an excellent pool of candidates, narrowing the field to several finalists, and working with the Board to vet and hire an exceptional CEO for MVH. TCN completed this critical assignment quickly, professionally, economically, and most importantly, successfully. The MVH Board was exceptionally pleased with TCN services, their team of experts, and highly recommends them to you.
Chris A. Lumsden
President & CEO, Northern Regional Hospital
Chris's leadership system has transformed our organization. His straightforward, logical approach to teaching his system has improved our internal communication and daily operations. Additionally, we now have a process for continuously developing leaders throughout our organization.
Cliff S.
I can highly recommend Chris Comeaux. His industry experience and knowledge coupled with a passionate pursuit as a learner, serves as an effective coach and guide towards organizational excellence. Chris brings a balance of useful tools and instruction along with customized plans specific to identified needs. He utilizes candid yet supportive interaction to improve practices and ultimately outcomes. The entire team is committed to continuous improvement and is a valued partner in achieving best practices.
David P.