Teleios Blog

Hendersonville, NC August 12, 2019: Teleios Collaborative Network (TCN) announced the addition of The Hospice of Baton Rouge to its network.  The Hospice of Baton Rouge has been meeting the end-of-life care needs of the Greater Baton Rouge Metropolitan area since 1984. 

In 2005, I began promoting hospice services in my community because I thought, “I love hospice, and I can talk about our care all day long.”  Unfortunately, this train of thought enabled me to be successful with only some of my Referral Partners in the marketplace.  I was in a competitive market, and though I produced significant growth for my hospice provider, I wanted to become the best.

Stop the presses: there is a 7^th Fundamental!

Thanks to the feedback several of you have given me on the last blog titled “The Interview”, which had a focus on cause and purpose, I realized something – there is a 7^th Fundamental to every great organization system, and that fundamental is cause and purpose.

The Evolution of the Executive and Executive Assistant Relationship: The Ingredients. Arguably the most important aspect of the Executive and Executive Assistant (EA) relationship is their ability to jointly function as a team.  When an Executive views their EA as a business partner and not solely as a support function, the team gains power.  The successful construction of a team requires effort and commitment from both parties.  Trust, communication, empowerment, delegation, and an exchange of expectations must be earned, contributed, and exercised mutually. The greater these components are exercised by each, the greater the return on investment.

The story of the day that changed my life and set me on my path to cause and purpose.

Credentialing is a loaded term.  It means different things to different people.  If 10 different people were asked, "What is credentialing?"  we would get 10 different answers.  It is often used to describe provider credentials verifications, facility privileging and payer enrollment.  And yes, these do describe a portion of what credentialing entails.

This is the last installment of the 6 Fundamentals of every great organization system. In prior weeks, we covered the other 5 fundamentals:
• Calendar
• Task List
• Intake System
• Reference System
• Contacts

I am sure that all Americans awoke on the morning of April 22 and waited with bated breath for the Center for Medicare and Medicaid Innovation (CMMI) to announce the Alternative Payment Model (APM) for Serious Illness/Palliative Care? I recall where I was the moment that the news went viral and made history. While most may not share my enthusiasm for Medicare payment models and the reality may be more likely that the majority do not know what Palliative care is let alone that Medicare was considering a way to fund it. Over the next few paragraphs, we will discuss the CMMI APM demonstration from the lenses of both the payer and the patient as this payment model moves towards a future “benefit.”

This is our 5^th installment of the 6 fundamentals of every great organization system. 
Please read our prior blogs on the other 4 Fundamentals we have covered thus far:

• Calendar
• Task List
• Intake System
• Reference System