Across my years of having worked at the senior sales leadership level for hospice organizations, I have heard that "the Holiday Season is not a time to talk about hospice services with my Referral Partners." However, I have urged my sales team members to stay away from this train of thought.
Special Events Risk Management
If I know one thing it’s that my Grandma loves living in the beautiful mountains of Western North Carolina. There is nothing that makes her happier than sipping a cup of coffee while sitting on the front porch in the rocking chair Grandpa made her 25 years ago, listening to the birds chirp and watching the sun rise high into the sky.
One of Shakespeare’s most infamous lines is, “All the world’s a stage.” Many may read his flair for drama here, but I believe he was describing the reality that, whether we know it or not, life is about playing roles. As such, life truly is our stage.
We look forward to the yearly Employee Engagement survey and shake our heads in wonder when the results point to “not enough communication from leaders!” This is despite quarterly All Staff mtgs, a mostly monthly newsletter, staff mtgs, supervisor’s wkly Big Rocks or Need to Know communication, wkly IDG mtgs, and tons of emails!
Preceptorship: An evolving definition
Preceptorships have been widely used in the allied health professions, and a strong evidence-base exists to support their effectiveness in facilitating the transition from classroom and student practice to the workplace for healthcare practitioners. However, little is known and written about the effectiveness of preceptorships in the orientation and onboarding of other professionals.
What We All Want
We all want Americans with advanced illness to receive comprehensive, high-quality, person-and family-centered care that is consistent with their goals and values and honors their dignity. But this can’t be achieved without advances on many fronts – empowering consumers, changing the health delivery system, as well as improving public and private policies, and enhancing provider capacity.
A grandchild’s wedding. A second honeymoon. One last trip to your favorite vacation spot. These are all moments that we want… and that our patients and their families deserve. Through a little coordination, hospices are uniquely positioned to make these moments happen.
As I shared in my last blog, I have come to believe there is a 7th Fundamental that should be part of everyone’s organization system: cause and purpose. Without cause and purpose, the other elements of an organizational system are essentially null. Cause and purpose provide the basis by which the other fundamentals can be built. I shared in the post that there are several components that are helpful to think about when defining your cause and purpose: specifically, having a personal Mission Statement.
Compliance – that’s a word that causes many people in all types of industry to flinch. But in today’s heavily regulated healthcare world, it is a word that we need to be using more often. Hospice, in particular, is receiving a great deal of scrutiny with the recent release of two Office of Inspector General (OIG) reports:
(Click on the following to review reports) Hospice Deficiencies and OIG Safeguards.