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6 min read

Anatomy of Emerging Technologies in Homecare

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In this episode of TCNtalks, our host Chris Comeaux and Betsy Hansen, a Senior Advisor with Lincoln Intelligence Group, discuss the emerging technologies in the home care space.  Betsy highlights the flavors of these technologies, including predictive analytics, robotic process automation (RPA), recruitment and retention tools, and collaboration and care team coordination tools.




Betsy also shares her insights on the future of these technologies, such as the use of data analytics to manage the seriously ill population and the increasing adoption of artificial intelligence (AI) to automate manual tasks and improve caregiver workflows.  Finally, she addresses the concerns of losing the human touch and provides advice on embracing technology while maintaining the heart of care.  


The conversation explores the importance of mindset shift and strategic adoption of technology in healthcare.  Lessons from the acute care side are also examined and the evolution of hospice EMRs.  The importance of building a build, buy, or partner tool is identified as a key to navigating the future of technology offerings.


This is a great listen for staff, leaders, and boards of Hospice and Palliative Care organizations.  Join us, this is timely and relevant. 


Key Takeaways

  • Hospice and Palliative Care programs need to adapt to the changing healthcare landscape to remain relevant.
  • Understanding emerging models of care, such as Medicare Advantage and Special Needs Plans, is crucial for hospice leaders.
  • Building, buying, or partnering with other organizations can help hospice programs navigate the evolving healthcare market.
  • Young professionals should consider a career in end-of-life care and be prepared to embrace change and innovation.
  • Leadership is essential in times of change and can help Hospice programs thrive in the future.  Medicare Advantage plans are not going away and will continue to play a significant role in the future of Hospice Care.
  • Innovation is crucial in the Hospice industry, and providers need to be open to new ideas and approaches.



Our Guest

Betsy Hansen, guest on TCNtalks

Betsy Hansen
Senior Advisor - Lincoln Intelligence Group



TCNtalks Host

Chris Comeaux

Chris Comeaux
President & CEO
Teleios Collaborative Network

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- Podcast Transcript -



Quote in podcast

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