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Compassion opens the door to hospice and palliative care.  Clinical expertise delivers on its promise when patients and families need it most.

 

 

 

In Part Two of this compelling conversation, host Chris Comeaux and Dr. Kristi Newport explore what healthcare leaders must do to strengthen clinical standards, earn public trust, and prepare for growing demand.  From board certification and flexible fellowship pathways to the responsibilities of hospice medical directors, Newport makes a thoughtful case for investing in the knowledge and skills that patients and families deserve.

 

But raising the bar brings difficult questions: How do we expand access while protecting quality?  How can organizations encourage specialty certification across the interdisciplinary team?  And where can artificial intelligence help clinicians better understand a patient’s future?  Newport connects these challenges to a central responsibility: keeping each person’s goals, daily life, and priorities at the heart of care.

 

For healthcare leaders, nonprofit executives, hospice professionals, and business leaders, this episode offers a clear invitation to turn commitment into action—through workforce development, meaningful credentialing, stronger partnerships, and a culture that expects expert care when it matters most.

 

5 key takeaways

  • Make expertise a leadership priority.  Certification, continuing education, and active physician engagement help strengthen quality and public confidence.
  • Raise standards while addressing access.  Workforce planning must account for rural and underserved communities as expectations for specialty care evolve.
  • Create incentives for professional growth.  Recognition, compensation, and advancement opportunities can encourage specialty certification across the care team.
  • Connect AI to what patients value.  Prognostic tools become more useful when informed by functional status, quality of life, and individual goals.
  • Earn the specialty’s future through consistent care.  Research, clear expectations, and reliable clinical excellence help demonstrate when specialty palliative care is needed and what it delivers.

 

What would it take to make expert care the standard in every community you serve?  Watch / Listen to Part Two, share it with your leadership team, and choose one step your organization can take to support clinical expertise.  Subscribe to TCNtalks / Anatomy of Leadership for more conversations that challenge your thinking and strengthen your leadership.

 

 

TRANSCRIPT

 

 

 

 

Our Guest
 
 
  Dr. Kristi Newport
 

Dr. Kristi Newport

Chief Medical Officer for American Academy of Hospice
and Palliative Medicine, and Chief of Palliative Care
for Penn State University College of Medicine in Hershey, PA

 
AAHPM

 

 
 
 
 

Our Host


Chris Comeaux

Chris Comeaux

MLAS, CPA
President / CEO of Teleios

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