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Amy Ford

4 min read

Staffing – A Never-Ending Nightmare, or Is It?

We have all had the experience where we receive the phone call that another nurse has called in when we are already short two nurses for the day. Maybe an aide has resigned, and we know finding an aide in our market is like finding a needle in a...

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2 min read

Managing the Serious Illness Population:  Aligning the Healthcare Ecosystem

“Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction, and skillful execution; it...

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