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1 min read

The Healthcare Customer of the Future

The Healthcare Customer of the Future
The Healthcare Customer of the Future
1:13

In this episode of TCNtalks, Marcus Escobedo, Vice President of Communications at the John A. Hartford Foundation, joins Chris Comeaux to discuss the future of healthcare for aging populations.  Marcus shares how the Foundation’s Age-Friendly Health Systems initiative transforms care for older adults through the evidence-based 4Ms framework: focusing on what matters to older adults, medication management, cognitive health, and mobility.


 

 

The conversation dives into the impact of ageism in healthcare and the importance of reshaping language and practices to serve older adults better. Marcus and Chris explore how healthcare systems can elevate the voices of older adults, address the unique challenges of the workforce, and promote age-friendly practices that honor each person’s dignity and preferences.

 

They also tackle communication barriers surrounding serious illness and Hospice Care, offering valuable insights and resources for enhancing these vital conversations. Given the growing demographic of baby boomers, who comprise most of those served in healthcare, this episode is essential listening for anyone committed to creating better systems for aging with grace and dignity.

 

Show Transcript

 

 

 

Our Guest

The Healthcare Customer of the Future / TCNtalks

 Marcus R. Escobedo 

Vice-President of Communications and a
Senior Program Officer at The John A. Hartford Foundation

Biography

www.johnahartford.org

www.johnahartford.org/agefriendly

www.ihi.org/agefriendly

www.aha.org/agefriendly

www.reframingaging.org

www.seriousillnessmessaging.org



 

Our Host

Chris Comeaux

Chris Comeaux

MLAS, CPA
President / CEO of Teleios

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Podcast Quote

\The Healthcare Customer of the Future/quote by Dr. Robert Butler

 

 

 

TCNtalks Sponsor

Dragonfly Health

www.dragonflyhealth.com 

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