Consider this – On April 6, you get a medical records request from a patient who asks for their records to be sent so they can access them on their smartphone. What is your first thought?
- “HIPAA allows me 30 days to fulfill this request, so I will get to it when I can.”
- “I guess I could send the records to the patient’s email if they want to access them from their phone.”
- “I think our EHR has a patient portal function, but I’m not sure we ever turned that on.”
