PRESS RELEASE

Teleios’ Clinically Integrated Network Sets Benchmark for Healthcare Excellence

Teleios Collaborative Network (TCN) recently announced that its Clinically Integrated Network (CIN) is setting the benchmark for healthcare excellence in the serious illness space. The data from the most recent reporting period again demonstrates that the members of the CIN are delivering exceptional patient care.

One hundred percent of the CIN members achieved a 4- or 5-star rating on the CAHPS Hospice Survey Star Ratings by CMS. In addition, all the members identified and documented a healthcare surrogate for hospice within the first 5 days after admission at least 90% of the time with the network average being 97% and upon the time of admission for Palliative Care patients with the average being 99.8% of the time. This was the result of the members reviewing and revising their processes to ensure that a healthcare surrogate was identified and documented.

TCN’s CIN serves a vital role in achieving the quadruple aim of healthcare: improving the individual experience of care; improving the health of populations; reducing costs of care; and improving the employee experience and engagement.

Dr. Will Faber, Chair of TCNs CIN Committee said, “Clinically Integrated Networks have been improving healthcare outcomes and simultaneously curbing the inflation of healthcare costs for 25 years, but we are leading the way as one of the first organizations to apply this methodology to the hospice and serious care provider arena. We are proud to be on the cutting edge of this innovative approach to creating more value to consumers in the last phases of life.”

“I am so proud of our Teleios Collaborative Network members. Community owned, mission focused hospices have always been about the mission, the care by the bedside. This is the heart of what we do. Now to have quantifiable measures that say not only that care is impactful to those we serve but also to have data to show it is helpful and economically

valuable to the broader healthcare ecosystem is exciting. This data also reflects the hard work and dedication of so many incredible hospice and palliative care staff. Congratulations to their incredible work, it is definitely making a difference in the world for good,” said, Chris Comeaux, President and CEO of TCN.

Teleios Collaborative Network (TCN) is a nonprofit organization that shares, amongst its membership, expert leadership, industry best practices, and resources allowing community-based hospice and palliative care agencies to continue their work of providing compassionate care. TCN was founded in 2017 by Four Seasons and Carolina Caring and cofounded by AMOREM and Mountain Valley and currently has fifteen member organizations spanning across the states of Idaho, Kansas, Maryland, Michigan, North Carolina, Ohio, South Carolina, Utah, Virginia, and West Virginia.